| What happened to the site survey? | |
| As our coverage area grows we create overlap in coverage. In the beginning we had very little overlap and few towers so site | |
| surveys were a must to ensure we could actually get service to customers. We currently have 19 tower locations and often times | |
| customers can connect to more than one tower thus increasing the probability for a successful installation. We will still conduct a site . | |
| survey if we feel the area or circumstances are questionable | |
| Over the past several years we have been able to maintain a 90% installation success rate and customers should know there is | |
| a 10% chance service is unavailable, however we will do everything to ensure a successful installation and customer experience. | |
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