Tower Climber/Field Service Technician
Job Summary:
A Tower Climber/Field Service Technician is responsible for installing and maintaining wireless communications equipment, mounts and cables at heights ranging from 50 - 650 feet. Responsibilities also include working with our team to install towers from the ground up, assisting other field service technicians and doing their part to maintain a safe and clean working environment.
Job Type:
Full-time: Monday - Friday / 8 - 10 Hour Days
Weekend On-Call Rotations
Special Projects & Emergency Calls
Weekly Pay / Medical, Dental, Vision & Life Insurance
Paid Time Off After 90 Days
Job Duties:
• Broadband wireless and fiber optic installations
• Customer computer configuration
• Climbing ladders, roofs, and towers
• Working with power tools and equipment
• Driving to customer and tower locations
• Communicating with customers on the phone and in person to provide broadband installation services
• Complete project work including, off-site special event installations, etc.
• Ensure thorough understanding and strict adherence to NCWCOM’s Safety Policies and Practices
• Climb to elevated heights working safely and effectively
• Pre-Work and Post-Work site audits; observe project sites for defects and safety hazards that may require attention
• Attend training and participate in certification programs as necessary
Education and Skills Required:
• Certified tower climber with at least 2 years of experience
• Willingness to learn our systems and continuous improvement opportunities
• Basic computer, mechanical and technical skills
• Patience and a customer-service-driven attitude toward customer needs and expectations
• Good communication skills
• High School diploma or General Education Degree (GED)
• Valid Ohio Driver’s License
• Self-starter, with an independent work ethic, a positive attitude, and a willingness to learn and improve skills
• On-call availability on evenings and weekends
• Satellite/antenna or cable roof mount experience
• Related trade school education
Physical Requirements:
• Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas
• Must be able to work in different temperatures and changing weather conditions
• Must be able to traverse and inspect all areas of job site in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching
• May be required to work long and unpredictable hours during an outage situation
• Must be able to pass pre-employment screening that includes background, fit for duty examination, and drug test (preliminary and random)
• Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat, climb ladders and lift 50 lbs. (includes body weight, equipment, tools, and boxes)
• Must be able to pull his/her body weight plus equipment weight up a ladder repeatedly for long periods