More Than Internet. We're Your Neighbors.
From local startup to multi-county provider, our journey is powered by a commitment to connect the people and places we care about most.
Our Journey So Far
Started Local. Stayed Local.
NCWCOM began as two homegrown companies in 2000, merged in 2004, and has been serving Northern Ohio with reliable wireless internet ever since.
Then We Leveled Up.
In 2018, we added fiber to give our customers the speed and reliability they deserve, no matter how tech evolves.
Our vision today
Our customers are still at the center of everything. Real service. Real people. Real local. That's how we do internet.
Built on What Matters
OUR MISSION STATEMENT
Provide local, affordable & reliable Broadband services with exceptional technical customer service to meet the unique needs of our customers.
OUR VALUES
Dedication to customers
Commitment to integrity and high ethical standards
Constantly strive to be an Employer of Choice
Continuously improve what we do and how we do it
Be a positive force in the communities we serve
OUR COMPANY HIERARCHY
A quick look at NCWCOM
A few fast facts to show you who we are, where we’ve been, and how we’re growing.
Years in business
20
and counting!
Number of customers
3000+
Employee growth
20
Max Speed
5000 Mbps
Number of businesses
500+
Number of towers
50+
Counties served
6
Lorain
Huron
Erie
Medina
Ashland
Richland
MEET The Team That Makes It Happen
A dedicated team of local experts that makes reliable internet happen, every single day.
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MATT FRIDENSTINE
President and CEO
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TRACY WATKINS
Director of Accounting
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SHELLI FRIDENSTINE
Director of Administrative Services
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NICOLE GREGORY
Manager of Administrative Services
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ROB SKINNER
Senior Customer Experience & Sales Specialist
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STAR
Senior Customer Experience Specialist
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RENATA CELIS
Marketing Specialist
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CHRIS MOHLER
Senior Systems Engineer
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JAMES MARKOSKY
Senior Systems Engineer
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CHRIS SCHMUCKER
Infrastructure Project Manager
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NICK HISSOM
Tower Technician
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GADIER GARCIA
Technician / Work Ticket Coordinator
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AARON SKINNER
Equipment Operator/Project Technician
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DEREK SMITH
Equipment Operator/Project Technician
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KEVIN FRIDENSTINE
Project Build Technician
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TREVOR SHULL
Project Build Technician
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DAN STOUT
Technician
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JARED ROSS
Technician
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ED BURGOS
Technician
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BRAYDEN FRIDENSTINE
Technician